We know, we know… rules ruin everything. But without a few simple guidelines and policies, chaos quickly sets in. Do your part to preserving world order by keeping these guidelines in mind when booking your stay at home stay chiangmai
CHECK IN POLICIES
Guests must be 18 years or older with photo identification to reserve a room. Acceptable forms of identification include a driver’s license, passport, and proof-of-age card. Photo identification must also match the name that is on the reservation.
GUARANTEE RULES
Prepaid Reservations. Your reservation is being held by the credit card provided at the time of booking. The reservation is non-refundable / non-cancellable, and you will be charged the full amount at time of booking.
Cancellable Reservations. Your reservation is being held by the credit card provided at the time of booking. 100% of the first night may be charged anytime after booking. Your credit card may be charged if you do not check in at the Hotel on the scheduled arrival day, if you shorten your scheduled departure after checking-in, or if you do not cancel your reservation in accordance with the cancellation policy.
CANCELLATIONS, CHANGES, AND EARLY DEPARTURES
Prepaid Reservations. The reservation is non-refundable / non-cancellable, and the credit card provided will be charged the full amount at the time of booking.
Cancellable Reservations. You may cancel your reservation until 4pm local Hotel time 7 day before your scheduled arrival date to avoid 1-night penalty including room rate and applicable taxes. Any change to your arrival or departure date or room type is subject to the home stay availability at the time the modification is requested and may change the rate and/or require payment of cancellation fees. To make a change please contact The Home stay.
Rates quoted are based on check-in date and length of stay shown. Should you depart early before the departure date confirmed for any reason, the Hotel may impose an early departure fee.
